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Experience

U.S. Army – GFEBS Service/Help Desk

For over seven years, Cayuse Technologies has provided mission-critical support, providing issue resolution and routing on a 24/7 basis in a secure environment for financial, asset, and accounting management systems. Customer Service Representatives provide Tier 1.0+ issue resolution related to business intelligence, financial and accounting, and enterprise resource planning.

U.S. Department of State (DOS)

Special Representative of the Afghanistan Reconciliation Staffing SME and Professional Services. Providing multiple DoS bureaus with mission-critical internal operations and unique SMEs across a number of key functional areas in both CONUS and OCONUS locations.

Department of Homeland Security (DHS) CISA Central Watch Center

Operations of 24/7/365 Watch to maintain situational, operational awareness, and crisis monitoring of the US critical infrastructure. Provide business process expertise provide incident management, surge support, and enhance CISA operational capabilities.

Department of Homeland Security (DHS) CISA Central Executive Briefing Team

Operations of 24/7/365 Executive Briefing Team which fuses and and synthesizes critical infrastructure risk intelligence and delivers comprehensive briefings to DHS SES leadership and stakeholders.

U.S. Air Force Reserve Command (AFRC), Range Operations and Remediation, Falcon Bombing Range

Comprehensive Range Management Services including maintenance and repair, hazardous materials management, Operational Range Clearance(ORC), Unexploded Ordnance (UXO) Support and Material Potentially Presenting an Explosive Hazard (MPPEH) disposal, residue recycling operations, and target and range restoration.

Navy Expeditionary Combat Command (NECC) Home Station Training Complex (HSTC)

Support Subject Matter Experts experienced in EOD, Counter IED, NECC training evolutions, tactical vehicle convoy operations, and logistical support roles in the performance of high risk, combat operational training in realistic surroundings and austere environments.

U.S. Department of the Interior (DOI), Bureau of Indian Affairs (BIA)

On-site Tier 2.0 and 3.0 IT Support Services to over 25 BIA CONUS locations. Deskside services include desktop moves and replacements, printer support, Audio/Visual and conference center support, and other related services not covered by the Tier 1 provider.

U.S. Department of Health & Human Services (HHS), Indian Health Service, Yellowhawk IHS Medical Center

Document and Image Management personnel provide document assembly and scanning of IHS records. Staff also perform quality assessments and periodic assistance to support the electronic filing system.

U.S. Department of Agriculture (USDA)/US Forest Service

Direct award contract to provide software to the US Forest Service through reseller relationships, including IBM’s RedHat applications software.

U.S. Army Ft Carson Troop School Training and Operations

Full operational management and training of all aspects of Ft Carson Logistics Troop School including CBRNE, Fuel Handling, Food Service, Global Combat Support System, Battle Staff courses, Unit Movement courses, DTMS Briefing courses, Food Services, and Firing Range training. Cayuse manages all course-wear, scheduling, provides all instructors in multiple classrooms and labs.